Management
Accounting and Finance
HR Management
Bank Branches Management
Auditing
Banking Operation Management
Accounting
Customer Service
Credit Banking
Financial Management
Public Relations
Sales and Marketing
Banking
Financial Market
Risk Management
Real State
Secretary
Customer Service
20122011
1
Excellence Customer Service Performance
Amman-Jordan
21 - 24/ 3
20
20122011
2
The Golden Tools for Customer Service
Tripoli-Libya
11 - 14/ 4
20
20122011
3
Workshop: The Art of Dealing With Customer Objections & Solve their Problems Through MBTI
Amman-Jordan
15 - 18/ 5
20
20122011
4
Strategies of Gaining & Keeping Customers
Amman-Jordan
12 - 15/ 6
20
20122011
5
Workshop: The Art of Dealing With Customer Objections & Solve their Problems Through MBTI
Khartoum-Sudan
17 - 20/ 7
20
20122011
6
The Golden Tools for Customer Service
Damascus-Syria
17 - 20/ 7
20
20122011
7
Communication Skills & Dealing with Others
Tripoli-Libya
18 - 21/ 9
20
20122011
8
Excellence in Customer Service Performance
Damascus-Syria
25 - 28/ 9
20
20122011
9
Effective Communication in Customer Service
Amman-Jordan
27/ 11 - 1/ 12
25
20122012